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C HAPTER 15
Troubleshooting and Limitations
This chapter describes how to troubleshoot known issues.
In This Chapter
Getting Technical Support .................................................................................................... 272
Reporting a Problem to Parallels Team ................................................................................273
Using F8 key in Windows Virtual Machine on Mac Os Leioard.......................................... 274
Installing Ubuntu Linux 6.0.6 Server.................................................................................... 275
Using Windows System File Checker................................................................................... 276
Problems with Starting X Server in Fedora 7 Virtual Machine............................................ 276
Getting Technical Support
If you have problems using Parallels Desktop, please first view Parallels Desktop FAQs
http://www.parallels.com/en/support/faq/
Our friendly technical support team is ready to help. Describe your problem and submit a FREE
support request to Parallels support team (http://www.parallels.com/en/support/).
To discuss your problem online, visit Parallels Forum (http://forums.parallels.com/).
Telephone support is available on a per incident fee basis. For more information please visit the
web page of Parallels support team (http://www.parallels.com/en/support/).
- Parallels Desktop for 1
- Contents 3
- Introduction 8
- Introduction 9 9
- About This Guide 11
- Getting Help 12
- Virtual Machine Technology 13
- Virtual Machine Hardware 14
- Supported Guest Operating 15
- Systems 15
- OS/2 Warp 4.5, 4 16
- eComStation 1.2, 1.1 16
- Solaris 10, 9 16
- MS-DOS 6.22 16
- Virtual Machine Files 17
- Files of Snapshots 18
- Virtual Hard Disks 19
- Boot Camp Option 20
- Floppy Disk Images 21
- Installing Parallels Desktop 22
- Hardware Requirements 23
- Software Requirements 23
- Starting Parallels Desktop 29
- Activating Parallels Desktop 30
- Updating Parallels Desktop 32
- Automatic Updating 33
- Manual Updating 34
- Interface Basics 39
- Main Window 40
- Interface Basics 41 41
- Configuration Page 42
- To open Configuration Page 43
- Guest OS Window 44
- Toolbar 45
- Toolbar Position 46
- Toolbar Buttons 46
- Status Bar 47
- Configuration Editor 48
- Interface Basics 49 49
- More Information 51
- Making Screen Shots 52
- Creating a Virtual Machine 53
- Typical Configurations 55
- OS Installation Assistant 56
- Windows Express Installation 58
- Typical Installation 62
- Custom Installation 67
- Installing Guest OS 74
- General Steps: 75
- Re-Installing the Guest OS 76
- D:\setup.exe 81
- Capturing and Releasing the 83
- Keyboard and Mouse Input 83
- Installing Parallels Tools 84
- Parallels Tools Overview 85
- Troubleshooting 90
- Video Driver Installation 91
- Sound Driver Installation 94
- Network Driver Installation 95
- Before Installing the Driver 95
- Windows Guest OS 97
- Updating Parallels Tools 98
- Running Virtual Machine 99
- Overview 100
- Machine 100
- Some helpful tips: 101
- Stopping a Virtual Machine 104
- Resetting a Virtual Machine 104
- Suspending a Virtual Machine 105
- Pausing a Virtual Machine 106
- Switching to Full Screen 107
- Switching to Coherence 108
- Running Windows Guest OS 109
- Running OpenGL applications 111
- Customizing View 112
- Coherence View Options 114
- Parallels Tools for Windows 115
- Video Driver Options 119
- Network Driver Options 121
- Disk Compacting Tool Options 122
- Shared Folders Options 123
- Favorite Applications Tool 124
- Coherence Tool 125
- Parallels Tools for Linux 126
- Connecting a Floppy Drive 129
- Connecting a Network Adapter 129
- Connecting a Serial Port 130
- Connecting a Parallel Port 130
- Connecting a Sound Device 131
- Connecting USB Devices 132
- Connecting Shared Folders 133
- Ejecting CD/DVD 134
- Sharing a Mac Printer 135
- Setting Up a USB Printer 136
- Setting Up a Network Printer 137
- Working in Coherence Mode 139
- Switching to Coherence Mode 141
- Using Dock in Coherence 141
- Using Windows Taskbar 142
- Using Application Switcher 142
- Using Mac OS Trash 143
- Using SmartSelect 143
- Using Multiple Displays Mode 143
- Coherence Mode Options 144
- In This Chapter 146
- Overview of Snapshots 147
- Snapshot Manager 148
- Snapshots Tree Pane 149
- Snapshots Property Pane 149
- Deleting Snapshot 149
- Going to a Specific Snapshot 149
- Making a Snapshot 150
- Navigating Between Snapshots 151
- Working with Undo Disks 153
- Configuring Virtual Machine 155
- Shared Networking (NAT) 157
- Bridged Ethernet Networking 157
- Host-Only Networking 158
- Editing Virtual Machine 159
- Configuration 159
- General Options 160
- Booting Options 161
- Advanced Options 163
- Undo disks 164
- Security Options 165
- Coherence Options 166
- Appearance: 167
- Working area: 167
- Windows Taskbar: 167
- Shared Applications Options 169
- Shared Profile Options 170
- Video Options 172
- Memory Options 173
- Floppy Options 175
- Hard Disk Options 177
- Hard Disk Advanced Options 178
- CD/DVD-ROM Options 180
- Network Adapter Options 182
- Parallel Port Options 185
- Serial Port Options 186
- Sound Options 187
- USB Options 188
- Adding and Removing Devices 189
- Add Hardware Assistant 190
- Adding Hard Disk 191
- Adding CD/DVD-ROM Drive 194
- Adding Network Adapter 197
- Adding Serial Port 200
- Adding Parallel Port 202
- Adding a USB Controller 205
- Removing Devices 206
- Using Shared Folders 207
- Easy Way 208
- General Way 208
- Using Shared Applications 209
- Using Shared Profile 211
- Custom Screen Resolutions 212
- In Windows Guest OSes 213
- In Linux Guest OSes 214
- Managing Virtual Machines 216
- General Tab 217
- Memory Tab 219
- Network Tab 220
- Port Forwarding 221
- Appearance Tab 222
- Animation Tab 224
- Keyboard Tab 225
- Creating Floppy Disk Images 228
- Using Parallels Explorer 229
- Cloning a Virtual Machine 237
- Deleting a Virtual Machine 240
- Backing Up Virtual Machines 243
- Compacting Virtual Disks 244
- One-Stage Disk Compacting 245
- Using Parallels Compressor 246
- Requirements for the Guest 248
- Operating System 248
- Running Parallels Compressor 249
- Running Modes 251
- Express and Advanced Modes 251
- Compression Levels 253
- Parallels Compressor Wizard 258
- Further Reducing the Disk 264
- Booting via Boot Camp 270
- Boot Camp Partition 271
- Getting Technical Support 272
- Machine on Mac Os Leioard 274
- Using Windows System File 276
- Checker 276
- Fedora 7 Virtual Machine 276
- 278 Index 278
- Index 279 279
- 280 Index 280
- Index 281 281
- 282 Index 282
- Index 283 283
- 284 Index 284
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